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In this episode, we talk to volunteer firefighters Christaan, Mark and Erik about how the fire department works. They all have different roles within their team, but what exactly does this entail? We also discuss a very important part for volunteer firefighters: the call-outs. They explain to you what it looks like for them from the moment their pager goes off and they are called. And also: what was their most special call-out? This question brings up a lot of emotions with the volunteers. Finally: what do volunteer firefighters think about the differences with the professional fire department? And are there actually any differences, or is this a misunderstanding? They explain it to you in detail. Curious about more stories from volunteer firefighters? Then visit our website: www.brandweer.nl/brandweervrijwilligers