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Customer experience for comparison: Which bank responds the fastest?

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Juho Liljeroos

Published on Nov 24, 2018

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Today's topic is customer experience and we are testing banks' reactions in customer service situations. The giants Nordea, OP and Danske Bank are in the test. The purpose is to book an appointment for loan negotiations via social media, websites and phone. Who will do best? NOTE! Throw ideas you want for comparison next time!

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