ManageEngine Masterclass ITSM: ‌Building a Robust IT Asset Management Process

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ManageEngine Brasil

Published on Nov 9, 2024
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ManageEngine solutions are designed to meet the needs of businesses of all sizes, providing efficient tools to improve the performance and security of their IT operations. Our solutions address different domains, including: SIEM (Information Security and Event Management), ITOM (IT Operations Management), ITSM (IT Service Management), IAM (Identity and Access Management) and UEMS (Unified Endpoint Management and Security). In this ITSM masterclass, we talk about how to manage IT assets in ServiceDesk Plus in a robust way and why ITAM is important for businesses. Subscribe to the channel and turn on notifications so you don't miss any masterclass! Visit our website: https://www.manageengine.com.br Follow us on our social networks to keep up with all the news: Facebook /manageenginebrasil Twitter /manageenginebr Instagram /manageenginebr 0:00 - Introduction 2:49 - Discovering assets through various methods 24:06 - ‌Creating a comprehensive repository of IT and non-IT assets 44:51 - ‌Customizing asset attributes 48:48 - ‌Using automation settings 1:00:57 - ‌Visualize asset-related metrics using reports 1:05:58 - Conclusion

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