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How do I become a good speaker? Give keynotes like a professional. How do I negotiate properly? How do I present myself on stage? He coaches the biggest stars, CEOs, politicians and personalities. And now he is coaching us. He is here at TOMorrow for the second time. René Borbonus, Germany's best rhetoric trainer. He has written a new book: "The Art of Being a Friendly Person". I have now discussed it with him in his training villa in Hersbruck near Nuremberg. The key learnings: Why friendliness is not only nice, but also smart and absolutely business-relevant. Why we all urgently need to have a date with our friendliness. When friendliness is misunderstood. Why we find it difficult to say no properly. And how everyone can learn to be a friendly person - all of this here in TOMorrow.