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In this live meeting, we will address the topic of Crisis Management at CAPS: the role of the professional and Dialogue with the network. From the perspective of new approaches to mental health, the crisis can be seen as an opportunity for transformation and reconstruction, so the role of teamwork and dialogue as a tool is essential to ensure comprehensive care for users. We will talk about the challenges of crisis management and the importance of clear and shared responsibilities at CAPS to promote effective communication between the technical team, users and their support networks, including community organizations and families, building collective responses. Participate live! It will be an opportunity to reflect and exchange experiences on practices that strengthen mental health care. About Anderson Dalcin: Psychologist, with specializations in Mental Health and Communication. Has experience in Clinical, Institutional Psychology and Public Health. Training in Health and Management of CAPS III, Therapeutic Residency Service and Multiprofessional Residency Management. Follow CENAT ON SOCIAL MEDIA • Instagram: @cenatsaudemental • Facebook: /cenatcursos • Blog: https://blog.cenatcursos.com.br/ • Podcast on Spotify: Good Practices in Mental Health • CENAT website: https://cenatsaudemental.com/