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Learn about our online courses here: https://eboluzio.online/ Broadcast date: July 2nd In this webinar you will learn, identify and experience different techniques to carry out successful negotiations and have better conflict management. Bibliographic references: It is important to say that much of what we say is based on our own experience, over 15 years working with people and companies, in consulting and training. Fundamentals of Administration Stephen P. Robbins and David A. Decenzo Prentice Hall Publishing House Negotiation Fundamentals Roy J. Lewicki McGraw Hill Publishing House Negotiation and Conflict Management Techniques Barbara A. Budjac Prentice Hall Publishing House The content of this channel is the property of EBOLUZIO SC and the downloading of files without the express authorization of our company is prohibited. Doing so will be in violation of the Federal Copyright Law.