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Today's workshop was taught by Luber Michelle Kato, who discusses UX Research practices. UX Research is the systematic investigation of users and their requirements in order to add context and insights into the process of designing the user experience. UX research employs a variety of techniques, tools, and methodologies to reach conclusions, determine facts, and uncover problems, revealing valuable information that can be fed into the design process. Throughout the video, the UX Research practices used by an animal NGO are presented using the following processes: CSD Matrix, interviews, questionnaire, challenge, competitor analysis, persona, user journey, flow, wireframe, usability testing, and prototype in progress. Want to know more? Check out the full video and learn more from Luber Michelle Kato! ⏯ Did you like the video? LIKE, COMMENT, and SHARE. ➕ On our channel, we have a lot of cool content about the world of software. Don't forget to subscribe: / @lubysoftware ???? We publish articles every week on our blog: https://www.luby.com.br/noticias/ ???? Visit our social networks: https://www.instagram.com/lubysoftwar... ➜ Talk to us and develop custom software for your business: https://www.luby.com.br/contato/