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In this video, Marco explains three tried and tested methods that are of great importance in the technical discussion of the IHK master craftsman examination. Whether you are an industrial foreman, logistics master craftsman, master craftsman for protection and security or road transport master craftsman, these methods will help you to successfully master the technical discussion! 1. PDCA cycle: Marco shows how the Plan-Do-Check-Act cycle is applied in a structured manner to effectively design and present continuous improvement processes. The classic in the technical discussion. 2. 6-stage REFA analysis: Find out how you can systematically analyze and optimize work processes and personnel management problems with the 6-stage analysis according to REFA. Marco guides you through each stage and gives practical tips on how to use it. 3. Ishikawa diagram: Also known as a fishbone diagram or cause-and-effect diagram, this method helps to identify the causes of problems. Marco's favorite method. With these three methods, you are well prepared to shine in the technical discussion of the IHK master craftsman examination. #ihk #industrialmaster #logisticsmaster #technicaldiscussion #personnel #master #tiwakademie