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The world of webcare is full of complaints and emotions, but also surprising stories. And Jasper wants to hear more about that. That's why two webcare insiders, who are behind the buttons at Albert Heijn and T-Mobile, join us for this podcast. What to do if you have a problem with Frans Bauer? Where is the line between helping and barking back? What happens under the tip of the iceberg that we see on social media? Time to open a can of inside information with a look behind the scenes. Presentation: Jasper Schilder: http://bit.ly/2uhtC1x Guest: Jacob van Hoof (T-Mobile): http://bit.ly/2W2TkX6 Robin van der Velde (Albert Heijn): http://bit.ly/2EbitEN For more The Best Social Media: https://www.thebestsocial.media/ ----------------------------------- Subscribe? Spotify: https://spoti.fi/2vVD9MK iTunes: https://apple.co/2Ju5285 Art19: http://bit.ly/art19podcast