This is a question from an artist who said, "I make careless mistakes." This time, we asked viewers to send in their comments in advance on Twitter and Instagram and are introducing them. This video is full of trial and error from many artists. ▼Japan's largest handmade and handcrafted online shopping site "minne" by GMO Pepabo https://bit.ly/3LlZFmd ▼For those who want to sell handmade works online https://bit.ly/3LeVqci ▼Table of contents 00:00 Greetings and reading of questions 01:49 About the purpose of today's video 03:08 "Measures to prevent careless mistakes" from artists sent in by comments 12:59 The premise that "mistakes happen" 17:20 Words from an artist who tried to regain his credibility ▼ "Good morning! minne LAB" is always looking for artists to share their concerns. [Question Form] https://bit.ly/3bDCtOy ▼Please feel free to send us your thoughts on the video [Comment Box] https://bit.ly/2YRj8ph ◆Please also take a look at this along with today's video◆ ▼From the Gentosha GOLDONLINE website: Zero misshipments! The secret to "in-house warehouse management" for small and medium-sized enterprises [Part 9] Why a warehouse professional says "double checking doesn't work" https://gentosha-go.com/articles/-/22097 ▼Playlist: Reading and commentary on "The Basics of Selling" pages 1-40 • Reading and commentary on "The Basics of Selling" pages 1-40 ▼Minne official book "Minne teaches you the Basics of Selling" https://amzn.to/2NxTNd9 * * Question 81 Questioner: Anonymous Hello, author. I'm looking forward to watching your video. I have been selling on minne since June. What bothers me is the small mistakes I keep making. For example, I send messages like "Hello. Good morning." It would be fine if it was something I could laugh about, but I made mistakes like sending the wrong kanji for a customer's name, or sending something without a button even though the image of the work shows it to have one. I make mistakes like this about once a month. I notice it before the customer points it out, send an apology message right away, and it doesn't become a complaint, but for some reason I only notice it after shipping, even though I check it many times. This tends to happen when I get multiple orders in a day and am busy packing, but I am aware of it myself, and I check the messages and customer addresses out loud and review and check them many times, so I feel self-loathing and wonder why. I also feel despair that I may never be able to become a popular artist who is used to shipping multiple items a day. I'm writing this as an excuse, but until now I have been selling on consignment and leaving the shipping to the store, so I never thought that packing and shipping would be so difficult. If you have any ideas on how to reduce mistakes that I may have overlooked, please let me know. * * "Good Morning! minne LAB" is an official video distribution by minne for artists who are working on crafts. The video recording is live on the minne LAB Instagram account. / minne_lab If you want to see the whole distribution, please take a look at the Instagram live♪ We distribute mainly every Monday and Thursday. ▼ Details of this project: We will answer the concerns of artists on the official Instagram live of "minne LAB" https://note.minne.com/n/nc0402a39dcf5 On Twitter, with the hashtags "#GoodMorningLab" and "#LearningWithMinne", various artists who have watched the videos and tried and tested the videos are posted, so please take a look at them. * * "I can't take good photos" "I'm worried about pricing" ... To solve the problems of handmade artists, minne has prepared a reading content called "minne Study Notebook". ▼minne Study Notebook https://note.minne.com/m/mc1379d2d49ba ▼Minne's Artist Activity Advisor Wada Mao's book "Minne Teaches You the Basics of Selling" has been very well received since its release in April 2019, and a fifth reprint will be released in September 2020! It can be purchased at bookstores nationwide and on Amazon. https://amzn.to/2NxTNd9 ●minne LAB twitter: /minne_lab ●minne LAB Instagram: /minne_lab ●Artist Activity Advisor Wada's twitter: /ma0_k #HandmadeArtist #OnlineSales #Shipping