Anyone can find themselves in a difficult life situation, but the most important thing is to understand in time that you need help and that it can be provided. Psychology is not only about talking about parents and conflicts. In some cases, a psychologist can save a life. Our heroes are emergency services employees and emergency psychological aid specialists. They deal with crisis situations and people who try to commit suicide every day. How can one person's work affect someone else's life? How long do negotiations with suicidal people last? What is delayed trauma? And how to deal with your own emotions when work affects your personal life? The "NEGOTIERS" - the heroes of our new film - talk about this. Our social networks: Telegram: https://t.me/teamlinza VKontakte: https://vk.com/teamlinza TikTok: / linza_team 00:00 Start 00:37 Lyubov Ternevskaya, head of the branch "Emergency psychological assistance phone 051" - about a case from practice 01:35 "If a person called, then he still wants to live": the tasks of an emergency aid specialist 02:40 The main thing in the work of an emergency aid specialist 03:39 Anna Andronova, leading psychologist of the emergency response department - about her work 04:15 Prevention of lethal factors 04:44 Is it possible to refuse psychiatric care? 05:11 What does the su*c*dent think about after negotiations? 05:59 Anna Ladygina about the work of an emergency psychologist 06:51 Specifics of the work of employees of the mobile emergency aid sector 08:04 What requests do people make? 08:32 How long do negotiations with s*i*nts last? 10:20 Working conditions of negotiators 11:12 How does a psychologist help with negotiations? 12:40 Anyone can find themselves in a crisis 13:51 A case from practice: about losing the meaning of life 15:22 Why talk to a psychologist? 16:27 The work of an emergency response psychologist with minors 16:50 What is a completed s*i*d and how do specialists work with it? 18:08 A case from the work of an Emergencies Ministry employee: a collapse of a staircase in a school 18:40 What does a person need to understand in a crisis situation? 20:03 What is delayed traumatization? 21:02 What requests did the victims of the Crocus City Hall call with? 22:57 Do psychologists seek psychological help? 24:03 Is it possible to be indifferent at work? 25:47 How to cope with emotions at work? 26:56 Why does a psychologist need personal therapy? 28:10 “I cried with her”: a case from practice - a call from a grandmother 28:55 What does professionalism consist of? 29:26 The first case of unsuccessful negotiations 32:18 What does a psychologist remember after work?