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Manuela Wüllner comes to the Sachsenklinik with a broken hand. The woman is in an extremely poor physical and mental condition. In addition to her broken hand, Manuela also suffers from osteoporosis due to a lack of light and poor nutrition. The stress at work has also given her a stomach ulcer, and because she is absent in the middle of the Christmas season, she fears she will be fired. Her friend Nadine Herrmann is far more carefree and already has a plan to help Manuela. She tries to fake Manuela's presence in the department store by swiping her entry card. When the deception is discovered, they both actually get fired and Manuela is desperate. For weeks, Philipp Brentano has been looking forward to a quiet Christmas with Arzu and their two sons. Sarah Marquardt surprisingly tells him that he has to step in for sick colleagues and still work. So as not to be alone, Arzu invites Niklas, Brenner and Dr. Kathrin Globisch and her daughter. But then Dr. Lea Peters unexpectedly Brentano’s service …