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The energy transition poses enormous challenges for network operators. In this video series, Marcel Linnemann, Head of the Energy Industry Department at items, answers key questions and explains why a more customer-oriented setup could become increasingly important from the perspective of incentive regulation. In the first part, he sheds light on the background to the Federal Network Agency's key points paper on quality regulation and shows how network operators can tackle the challenges of the energy transition. #items #EnergyTransition #Digitalization