Cell phone fraud: When the called party has to pay Marktcheck SWR

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ARD Marktcheck

Published on Nov 29, 2016
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An unknown cell phone call from a foreign number. Answer the phone and shortly afterwards you receive an expensive bill. We'll find out what kind of fraud is behind it. 00:00 Cell phone fraud 01:38 Searching for clues: How did the case come about? 03:07 What the professional says 03:33 Ping calls 04:44 What the Federal Network Agency says 05:11 Involuntary call forwarding 06:00 How fraudsters make money ----------- Note: This video is an excerpt from the Marktcheck broadcast on November 29, 2016. All statements and facts correspond to the status at the time and have not been updated since then. By the way: As MARKTCHECK is part of ARD, you can download this video for free via WiFi and watch it offline while you're on the go! ----------- CELL PHONE CALL FROM RUSSIA The cell phone rings. An unknown number from abroad is on the display. Those who answer the phone usually only notice the consequences later. When the mobile phone bill arrives after a while, it is much higher than normal. Unbelievable: One bill lists calls to Russia that were made at the same time, for the same length, and to the same number. WHAT IS BEHIND THE RUSSIAN PHONE NUMBER? To find out more, we'll go looking for clues. There are several cases in Internet forums with the same description. Telephone provider Mobilcom Debitel assumes that it was a conference call and that the cell phone was operated incorrectly. Network operator Vodafone suspects a ping call. PING CALLS With ping or lure calls, a dialer computer lets the cell phone ring briefly to lure the person called. Anyone who calls back unknowingly dials an expensive service number. The tricky thing is that the consumer has the burden of proof to the mobile phone provider. Anyone who actually responded to a ping call should contact the Federal Network Agency immediately. This agency is responsible for number misuse - but only for German numbers. AUTOMATIC DIALING PROGRAMS A fraud can also be caused by a call forwarding setting that uses an app or a vulnerability in the cell phone. This allows attackers to call cell phone owners and forward the calls to premium rate numbers or abroad. This results in high fees, which the fraudsters use to make money. Image source: picture alliance / dpa Arno Burgi ----------- ► • Call from the alleged bank employee... ► • Mercedes airbag simply opens, bet... ► • Detecting counterfeit money - beware, fraud... ► • Video ► • Video ----------- ► More information about the show on our homepage: https://www.swrfernsehen.de/marktcheck/ ► More about Marktcheck on our Facebook page: / marktcheck ► You can subscribe to our channel here: http://x.swr.de/s/13x1 ► You can find more about our Ökocheckers on Instagram: / oekochecker ► Comments are welcome - but please observe netiquette: https://www.swr.de/home/netiquette-10... ► Legal notice: https://www.swr.de/impressum/ #fraudstories #smartphone #crime #baitcall #Fraud #Cellphone

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