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Watch the expert's opinion • Video A TV viewer told her story: she booked a car for an advance payment, but on the spot it turned out that the car had already been sold. And, of course, they offered their "solution". All the details in our new issue of "78 Auto Guide"! My team and I came to the car dealership and they treated us exactly the same as they did with her: they took an advance payment without concluding a contract; the invoice indicated that she agreed to the terms of a non-existent contract; they were rude; they returned the money.