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ISO 9001:2015 specifies requirements for a quality management system when an organization: 1) seeks to demonstrate its ability to consistently provide products and services that meet customer and applicable regulatory requirements, and 2) seeks to increase customer satisfaction through effective application of the system, including processes for improving the system and ensuring compliance with customer and applicable regulatory requirements. What does this actually mean? I will discuss this with Beata Łuczak on February 8. Do you want to join? Sign up via jakoscbezretuszu.pl. On the day of the broadcast, I will send you a link to the event on the YouTube channel @Jakość bez retusz with Anna Farion. I invite you Anna Farion #JakośćBezRetuszu #OKJ2024