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Speech by Yana Guseva, business coach, CEO of the CRT "AgentTerra" at the International Housing Congress 2023. Speaker contacts: AgentTerra website https://kurl.ru/JPbag Yana Guseva's website https://kurl.ru/OqFJx Yana Guseva's VKontakte https://kurl.ru/DmZTb AgentTerra VKontakte https://kurl.ru/QUJog Yana Guseva's YouTube channel https://kurl.ru/KWgPT The presentation can be downloaded here https://kurl.ru/yGVBy Roshchikulina Zulfiya Ramazanovna, INN 540436442172 ERID: 2SDnjcZwBQL 00:00 Intro 03:02 What to do if you can't do it in your profession? 05:30 An agent cannot have emotional burnout 09:06 Contact with reality 14:12 An agent is afraid of neither calls nor meetings, but is afraid of himself in this. Psychological attitudes 18:36 It is impossible to love making cold calls. It is a feat 21:18 When an agent brings in typical clients without money 24:50 How to help an agent who constantly faces the same problems?