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The departure of Fernando Savater's newspaper (https://elpais.com/defensor-a-del-lec...) , problems accessing hobbies, incorrect use of language or the editorial line are some of the issues that occupied the Readers' Ombudsman, Soledad Alcaide (https://elpais.com/autor/soledad-alca...) in 2024. Thousands of emails and messages that she attends to act as a bridge between those who read, watch and listen to the newspaper and that she will continue to attend to in 2025, the year in which it will be 40 since EL PAÍS created this figure that Alcaide has been performing for two years. Credits: • Production: Soledad Alcaide (https://elpais.com/autor/soledad-alca...) • Studio recording: Nicolás Tsabertidis • Sound design: David Gutiérrez • Editing: Ana Ribera • Direction: Silvia Cruz Lapeña (https://elpais.com/autor/silvia-cruz-...) • Tuning: Jorge Magaz