Webinar: Use AI in your ERP and CRM system - Microsoft Dynamics 365 Copilot

63,766 views

COSMO CONSULT Sweden

Published on Jun 27, 2023
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Welcome to a webinar with our Product Lead Per Bay about Microsoft's new AI feature everyone is talking about: Copilot - the world's first AI Copilot for both CRM and ERP. By using this tool from Microsoft, you can take your business to the next level. How? ???? You get better insights, ???? you can automate processes ???? and strengthen relationships by personalizing customer experience. Those of you who want to see and hear more about Copilot in Teams, Words, etc - here are some links: ????Copilot in Outlook: • Video ????Copilot in PowerPoint: • Video ????Copilot in Excel: • Video ????Copilot in Word: • Video ???? Copilot in Teams ????Business Chat: • Microsoft Business Chat ????Meetings: • Microsoft 365 Copilot in Teams Meetings ????Meeting Recap: • Copilot in Teams and Intelligent reca... Do you want to watch Microsoft's videos for Dynamics 365 Copilot one more time? Here are the links: ???? Viva Sales: • Copilot in Microsoft Viva Sales ????Marketing: • Copilot in Microsoft Dynamics 365 Mar... ????Customer Service: • Copilot in Microsoft Dynamics 365 Cus... ????Business Central: • Copilot in Microsoft Dynamics 365 Bus... Watch the recording “The Future of Work with AI” with Satya Nadella: • The Future of Work With AI - Microsof... Agenda: 00:00 - About the history, OpenAI, Microsoft Copilot 15:00 - Brief about Microsoft 365 Copilot (Outlook, PPP, Excel, Word and Teams) 17:00 - Copilot in Dynamics 365 Sales / VIVA Sales 21:00 - Copilot in Dynamics 365 Marketing 25:00 - Copilot in Dynamics 365 Customer Insights 28:00 - Copilot in Dynamics 365 Customer Service 35:00 - Copilot in Dynamics 365 Business Central 39:00 - Copilot I Power Platform 46:00 - Microsoft Cloud

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