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Customer Service A step-by-step guide to a waiter's work in customer service, from welcoming them to closing the service. Get all your questions answered with this video: how to organize and carry the tray? Who should serve first? What is the difference between each type of service? Via Rápida is a program of the State Government of São Paulo, coordinated by the Secretariat of Economic Development, Science, Technology and Innovation (SDECTI), which offers basic professional qualification courses according to regional demands. The goal is to provide free training to the population that is looking for an opportunity in the job market or that wants to have their own business. www.viarapida.sp.gov.br