"The Yamanote Line is stopped." A video of an enraged JR East station employee has been shared on social media, sparking controversy. It all started when a passenger who had lost their wallet on the Yamanote Line platform at Shibuya Station pressed the "emergency stop button," but when is this button supposed to be pressed? ■Furious Station Employee: "The Yamanote Line is stopped" Shibuya Station Trouble Video Spreads Station Employee: "What's with that attitude? The Yamanote Line is stopped." An enraged JR East station employee. These are the words of a video taken on the Yamanote Line platform at Shibuya Station at around 8pm on July 4th and posted on social media. Why is the station employee so angry? Passenger: "Why won't you take my money?" Station staff: "You dropped it!" Passenger: "So why won't you take it?" Station staff: "That's the attitude you're showing. It's not like I'm asking you to take it." Passenger: "I'm asking you, all the time." Station staff: "Are you asking me to take it?!" According to JR East, the man who is believed to be the passenger who took the video was peering into the tracks and making gestures of wanting to get off. Seeing this as "dangerous behavior," several station staff rushed to the passenger and stopped him. After warning him, the station staff asked him what he had to say... Passenger: "I dropped my wallet on the tracks. Please pick it up." In fact, the wallet was on the tracks. When the station staff tried to ask him again, the passenger suddenly pressed the "emergency stop button" installed on the platform. After that, this video was taken. The station staff apparently asked him to stop filming. Station staff: "You're not asking me to take it." Passenger: "I'm sorry. Please take it, really. I had 40,000 yen out of my wallet." Station staff: "This is costing me a lot. I'm stopping the train." Another station staff: "I'm stopping the train. I'm causing trouble for everyone." Passenger: "So it can't be helped. The money fell out." Station staff: "I'm causing trouble for so many people." Passenger: "Why didn't you take it? It's been over five minutes." ■ How to use the "emergency stop button" correctly? This wallet is a no-no The Yamanote Line came to an emergency stop when the emergency stop button was pressed. According to JR East, it is okay to press the emergency stop button without hesitation if heavy luggage or dangerous objects that could interfere with the operation of the train are dropped, but the wallet in this case did not interfere with the operation and there was no situation to press the button. In addition, for safety reasons, lost items on platforms of trains with many services, such as the Yamanote Line, may not be picked up until after the last train. Station staff: "I'm going to the police station, so wait for me." Passenger: "Why are you going to the police station?" Station staff: "Why? Think about it. The train is stopped." Passenger: "Because they won't take it." Station staff: "Do something about that attitude." Passenger: "Why do I have to go to the police station?" Station staff: "Of course. The train is stopped." The station staff reported to the police, and a police officer took the passenger away. ■ Expert: "Possibility of liability for damages incurred" Experts point out that "the passenger may be held liable for damages." Attorney Kazuhiro Funahashi of Ray Law Office: "The train was stopped because the train had been lost, which would not have caused any disruption to service. There is a possibility that they may be held liable for damages incurred as a result." As a result of this incident, one Yamanote Line train was delayed by two minutes. Station staff: "The Yamanote Line is stopped!!!" Station staff: "You can't go home today, sorry but I'm going to the police. You can't go home today, the questioning will take a long time." Passenger: "Why?" Station staff: "It's not about why!" Station staff: "It's fine, just wait." Passenger: "Why?" Station staff: "Let's take it easy." In an interview, JR East said, "We may take strong action to stop dangerous behavior by passengers," but regarding this incident... JR East commented, "We believe that the station staff's language was inappropriate. We would like to apologize." ▼TBS NEWS DIG Official website https://newsdig.tbs.co.jp/ ▼Please subscribe to our channel! / @tbsnewsdig ▼Information provided by "TBS Insiders" https://www.tbs.co.jp/news_sp/tbs-ins... ▼Video provided by "TBS Scoop Post" https://www.tbs.co.jp/news_sp/toukou...