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In this talk, Ronaldo Couto explores the use of artificial intelligence (AI) as a powerful ally to optimize and manage FTTH networks in internet service providers. He presents the main benefits of AI, such as advanced monitoring, predictive maintenance and improvements in service quality, showing how these technologies can reduce operational costs and increase customer satisfaction. Ronaldo also discusses network security and the importance of combining AI with ethical and privacy practices. Watch to learn how to apply AI to your operation and transform your customer experience!