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The Emergency Department is on the verge of exploding. In six years, the number of patients has increased by 25%; every day, 46,000 victims of all kinds pass through these services, which are increasingly under pressure. Endless waits, bed shortages and, above all, staff whose numbers have not kept up, how do doctors and nurses manage this influx of patients? Our investigation reveals that a large proportion of patients have no place in the Emergency Department. Minor illnesses, various minor ailments, how do overwhelmed Emergency Doctors sort between serious cases and benign illnesses? Follow us on social media: Facebook: / urgencestv