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timeline: 0:00 start 1:00 information about the car and why it came 10:20 owner's complaints after service performed 13:50 engine stuck 16:35 phone call with the owner 44:44 explanation of the phone call 52:00 the owner had a report drawn up 1 :00:00 we received the court order / court proceedings 1:24:05 I am reacting to the video which put by a customer on YT Welcome to the next video. Before I even recorded the video, I had to consult with a lawyer about whether I could release something like that at all, and I was told that it would be legal under all laws. The customer's rights are not violated in the video, nor are any of the customer's personal data published. The video is just an evening short story / a story that lasted 2 years until we got the verdict. This legal dispute is currently over and all the information I published was also at the hearing which was accessible to the public. Even if it's an unpleasant video, but as I've said many times, we have nothing to hide and as soon as the situation allowed, I recorded a statement. I understand that after watching the video, some of you may have a different opinion about the situation than I do, so feel free to leave a comment. Thank you for following us