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Nguyen Duong is the first person in Vietnam and the 6th in the ASEAN region to be certified as an international customer experience professional CCXP. He graduated from a post-graduate program in Canada, has 22 years of practical experience in many different environments and markets, and is also the former Country Director of Singtel Vietnam. The book Excellent Customer Experience is Nguyen Duong's effort to provide solutions to the practical problems, challenges and pain points of Vietnamese managers and business leaders. Ultimately, to create customer-centric leaders and businesses with excellent customer experiences. --- About Fonos: Fonos is a copyrighted audiobook application. On the Fonos application, you can listen to audiobook format of the most famous books by domestic and international authors. In addition, you can use exclusive content for free when you register to become a Fonos Member: Sleep Stories, Relaxing Music, Meditation, Book Summaries, Audio Series --- Learn about Fonos: https://fonos.vn/ Follow Fonos Facebook: / fonosvietnam Follow Fonos Instagram: / fonosvietnam Read interesting articles about books, book authors, useful information for self-development: http://blog.fonos.vn/ --- #fonos #audiobooks #NguyenDuong