STOP THROWING MONEY AT THE COMPANY - PAULA PIMENTA
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???? Improve your company's results, apply now for the G4 Traction In-Person Program: https://g40.co/papo-paulapimenta-yt In this episode of Papo de Gestão, Bruno Nardon (@canaldonardon) talks to Paula Pimenta, a renowned leader with over 25 years of experience transforming multinational companies and mentoring entrepreneurs at G4 Educação. Paula brings an unmissable lesson on how customer experience and retention are fundamental to the success of any business. Did you know that increasing customer retention by 5% can increase profits by 25% to 95%? Paula shares practical strategies and tools such as the TBC methodology - Get Off Your Ass to Identify the Root of Problems and Build a Long-Term Relationship with Your Customers. In addition, she reveals how to structure effective teams, implement continuous feedback, and take care of the customer experience without increasing costs. If you want to turn customers into fans of your brand and maximize your business profitability, this episode is for you. Get ready for powerful insights and tips that can change the course of your business! ????️ Those who listened to this episode also liked: G4 Podcasts with Thiago Franco: https://g40.co/f679cd Extremes with Edu Motorgrid: https://g40.co/nap Management Talk with Marco França: https://g40.co/fbn ???? Follow G4 Podcasts on social media: Instagram: https://g40.co/gq8 Bruno Nardon - @bruno.nardon: https://g40.co/dxm ???? Follow G4 Education on all networks: Instagram - @g4educacao: https://g40.co/82ae34 LinkedIn: https://g40.co/64fbc4 Website: https://g40.co/home-g4
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