????- Bird warranty process of The Hao Bird Shop (Updated June 22, 2022) ????Customers please refer to this process before ordering birds. If you do not find out, the shop is not responsible for any problems later. ????1: Warranty for male and female birds for 15 days from the date of delivery to the customer. After 15 days, the customer does not respond. It is considered that all transactions have been completed without any problems (If the bird is not clearly shown, please call 15 days before the warranty so that the shop can record and monitor for another 15 days). After 15 days, the shop is not responsible for any problems that occur. ????2: Warranty for the condition (facing, facing up, upside down) for 3 days. After 3 days, the customer reports that the shop is not responsible. ????3: Warranty (Eyes, nails, beak, feathers, health) 2 hours from when the customer receives the bird from the shipper or carrier. After 2 hours, the shop is not responsible for any problems that occur. ????The shop only guarantees the bird's complete body and health when it reaches the customer. As for the process of removing the cage and taking care of it. That is the customer's responsibility. Except for the case of birds not eating (in this case, customers must monitor and report to the shop 6 hours in advance from the time of receiving the bird for advice (customers do not report to let the bird die, the shop is not responsible for weak birds) ????4: The birds sold by the shop are wild birds that do not eat birdseed + do not guarantee singing voice (Only guarantee male and female birds + defects + health). ????5: All customers from the province who send goods on national highways must transfer 100% of the goods in advance, the shop does not accept deposits + does not accept collection in any form (Because to deliver goods to customers in the province, you have to go to the national highway to wait for the car for nearly 10km. The waiting time for the car can be 2-3 hours, so it is very difficult to collect on behalf. Please understand.) ????Note: In case of buying a starling from the shop, the female happens to be sick. Customers please record a short video and send it to the shop of the bird singing. The female will turn around and refund the customer. 100% of the goods price. In the case of AVI bird lines. Birds stay in groups for a long time, there are often cases of birds with long, short, or short, crooked, loud and clear calls - in hanging - Customers please raise them for about 2 more months to monitor further. Because in this case, the male bird when separated into a separate cage at first will stop making sounds later. If the bird still does not make sounds after 2 months, the shop will refund you 100% of the bird money or exchange for another bird. (In case the song is short, then the song is long and light - Please contact us for an immediate refund. Only return birds that do not have a voice - do not return birds that have a male voice but have a female voice. ????(If the customer cannot send the video, please follow up. If you are 100% sure that the female is good, please send it back to the shop for further monitoring (monitoring time from 3 to 7 days applies to red-whiskered bulbuls, from 7 to 15 days applies to starlings and thrushes). ???? SPECIAL - Only for thrushes. When sold to customers, only warranty for male and female birds - defects (no warranty for singing - voice) - Warranty period for returning the bird to the shop is 20 days. The shop will receive the bird after exactly 20 days (from the date the customer returns the bird - the shop will monitor for another 15 days). Only receive the bird when the bird has a clear voice many (Do not accept birds when the bird does not open its mouth - does not sing -). (Because many starlings, the male still sings like the female - Customers who receive the bird and hear the song report to return it immediately are not accepted - Birds sold have some that speak quickly, some that speak slowly - Only accept to return to the shop after exactly 20 days of monitoring (when the bird sings a lot). In case it does not open its mouth to sing - does not sing - Customers can call the shop to report the bird's condition to be recorded for further monitoring. The price of wild birds is the same - Only include male and defective birds according to the process - No birds that sing or are diligent in speaking. Customers who buy starlings from the shop, please refer to this section carefully before ordering. ???? Regarding the male bird, it is not the starling - the bird - the red-whiskered bulbul. Dear customers, please note - the price of wild birds sold at the shop is male - female - defective - does not sing - Some birds sing immediately, some birds that do not sing after 1 to 2 months are normal. Only refund when the bird has a 100% standard female voice. Do not accept returns when the bird has not yet called. Customers please follow up. Because buying wild b