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A refund fraudster spills the beans. Using fake names and fake accounts, he buys expensive products online - from Amazon and others. He buys PCs, laptops, iPads, cell phones and much more. He then returns an empty box, for example - or a box containing a cheaper product. He demands the full amount back and sells the products on. Return fraud seems to be a lucrative business model for some. Several fraudsters have been caught in recent years: damages running into the millions. In this film, STRG_F reporter Désirée Marie Fehringer asks herself: How does the refund fraud system work, why does it work and what are the tricks? A film by: Désirée Marie Fehringer Camera: Zita Zengerling, David Diwiak, Henning Wirtz, Nadja Hübner, Tobias Meneses Editing: David Diwiak Editor: Anna Orth Animation: Fabian Eschkötter Mix: Christoph Finn Final production: Gunnar Krupp, Maximilian Klein #retouren #refund #funk _________ Every Tuesday! Do you have topic suggestions? Write to us: [email protected] You don't want to miss anything? ???? Subscription: https://bit.ly/2SKo6UH ???? Instagram: / strg_f ???? Twitter: / strg_f __________ We are also part of #funk! Check it out: YouTube: / funkofficial Instagram: / funk TikTok: / funk Website: https://go.funk.net ???? Imprint: https://go.funk.net/impressum