I shop frequently on minne, and sometimes artists give me "free gifts." In addition to minne, there are other online shops that use "free gifts" as part of their services. In this article, I hope to give you an opportunity to think about what role "free gifts" play in your own shop. ▼ Japan's largest handmade and handcrafted online shopping site "minne" by GMO Pepabo https://bit.ly/3iKPWcY ▼ For those who want to sell handmade works online https://bit.ly/3NGyGEf ◆ Please take a look at these along with today's video ◆ [We have explained how to gain repeat customers in the following three videos] Question 94 "Considering the type of store, what can artists do for repeat customers?" We talk about free gifts from 14 minutes and 47 seconds into the video. • Question 94 "Depending on the type of store, what can an artist do for repeat customers?... Question 103 "I want to increase the number of repeat customers! To do that, it's super important to accumulate small ●●." • Question 103 "I want to increase the number of repeat customers! To do that, it's super important to accumulate small ●●." Question 104 "The path to attracting repeat customers, to whom do you send that information?" • Question 104 "The path to attracting repeat customers, to whom do you send that information?" Hand... ▼minne official book "minne teaches you the basics of selling" https://www.amazon.co.jp/gp/product/4... * * Question 116 Anonymous artist I'm an artist who makes baby clothes. I've been selling on minne for about 4 years, but it's only been 1 year since I started making baby clothes. I really enjoy handmade activities, so I want to make more than 100,000 yen in sales every month to cover my expenses and living costs, and I study every day and work hard to achieve my goal. [Content of consultation] "Are free gifts really necessary?" Currently, I give a handmade pocket tissue case as a free gift to all customers who place an order. I also purchase tissues to put inside and deliver them in the case. For repeat customers, I give different contents such as drawstring bags. However, as the number of orders for my works has increased, making free gifts has become a burden. I started giving free gifts because I wanted to express my gratitude and make them happy, but now I have started to have negative thoughts, such as "Is it really necessary to give free gifts when they are a burden in terms of both time and money?" Considering the burden, I honestly want to stop. However, I am worried that if I stop, some customers will feel a sense of unfairness with those who have been receiving them until now. I am still happy to receive free gifts, and I feel that it is somehow unsatisfying when I open the package that arrives and there is only my work (and a message card) inside? I also think that. What on earth should I do... I would appreciate Mao's advice. Thank you very much. * * ▼ "Good morning! minne LAB" is always looking for artists' concerns. [Question Form] https://bit.ly/3bDCtOy ▼Please feel free to send us your thoughts on the video [Comment Box] https://bit.ly/2YRj8ph * * "Good Morning! minne LAB" is an official video distribution by minne for artists who are working on crafts. The video recording is being live-streamed on the minne LAB Instagram account. / minne_lab If you want to see the whole stream, please take a look at the Instagram live as well ♪ ▼Details of this project: We will answer the concerns of artists on the "minne LAB" official Instagram live https://note.minne.com/n/nc0402a39dcf5 * * "I can't take good photos" "I'm worried about pricing" ... To solve the concerns of handmade artists, minne has prepared a reading content called "minne Study Notebook". ▼minne Study Notebook https://note.minne.com/m/mc1379d2d49ba ▼Minne's Artist Activity Advisor Wada Mao's book "Minne Teaches You the Basics of Selling" has been very well received since its release in April 2019, and is currently in its sixth reprint! It can be purchased at bookstores nationwide and online bookstores such as Amazon. E-books are also available. https://book.impress.co.jp/books/1118... https://www.amazon.co.jp/dp/4295006017/ ●minne LAB twitter: /minne_lab ●minne LAB Instagram: /minne_lab ●Artist Activity Advisor Wada's twitter: /ma0_k #handmade #bonus #onlinesale