Podcast "The Restaurateur Roars and Moans" — Olena Borisova about GastroFamily, systemic business, competition - Poster POS — Автоматизація кафе та ресторану - World Latest Movie, Series, Videos and Trailers

Podcast "The Restaurateur Roars and Moans" — Olena Borisova about GastroFamily, systemic business, competition

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Poster POS — Автоматизація кафе та ресторану

Published on Aug 29, 2024

About :

“The Restaurateur Roars and Groans” is the first restaurant podcast in Ukraine from Poster, a Ukrainian accounting system for restaurants. Hosts Sashko Boim and Leyla Tuvakliyeva will talk to Ukrainian restaurateurs about how they do business, about marketing and trends in restaurants, products and cuisine, successes and chats. The guest of the final episode of season 2 is Olena Borisova, CEO and managing partner of GastroFamily. This time we held an offline podcast at the media event “The Restaurateur Roars and Groans”. We talked about a large network business and learned how to manage such complex processes and constantly grow. A lot was said about Olena’s personal professional development, conflicts and collaborations in the Ukrainian restaurant market, and chats during such a long journey. ✅ Try the Poster accounting system for 15 days for free – https://bit.ly/4dI5lFJ 🎧 Choose and listen to the podcast on streaming – https://joinposter.com/ua/podcast 🎬 Podcast plan: 00:00 - Introduction 01:08 - About Sashko Boim 02:50 - Who was Olena Borisova before GastroFamily 06:46 - How to calculate a business idea 10:52 - Experience of the first closure of an establishment 11:50 - Fakapas at the start and now 17:07 - Staff shortage in the restaurant industry 19:27 - How Olena works with the new generation 24:00 - Service in GastroFamily establishments and how it has changed 27:13 - The myth of an artificial queue in "Bily Nalyv" 29:57 - How the company was changed during growth 32:53 - Behavior and adaptation of large companies in times of crisis 38:33 - About ideological and unprofitable projects 40:04 - About competition and collaborations in the restaurant industry 44:44 - Gifts from Olena 47:37 - Analytics of the work of establishments, P&L and what to watch 51:57 - Olena Borisova's work schedule 56:56 - How many guests per month in the GastroFamily network 57:24 - Dmytro again about the transition of philosophy from the guest to the team and people 1:01:35 - Forbes about collaborations and future projects 1:03:07 - How guest behavior changed after a full-scale invasion and social. responsibility 1:12:14 - How GastroFamily works with brand development 1:17:28 - What business processes were the most difficult during the growth of the chain 1:18:30 - Inclusivity is barrier-free 1:22:42 - Is it difficult for Olena to manage a male team 1:24:23 - Technological solutions for business and equipment modernization 1:27:53 - If Olena Borisova had not become a restaurateur, who would she be? 1:29:46 - What other project would Olena like to open? 1:30:56 - Who were the conflicts with in the market? 1:32:00 - Leila's advice ⭐️ Olena → / lena_borysova 🍽️ GastroFamily → / gastrofamily.corp 👩🏻 Leila → / leilia_tuvakliieva 🤘🏻 Poster → / joinposter ✍🏻 Subscribe to the latest restaurant market news in the Telegram channel — https://t.me/+enszshQapnQwZDky

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