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Online shopping: What happens with returns? documentary hessenreporter

1,193,796 views

Hessischer Rundfunk

Published on Sep 2, 2020

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Order quickly online, try on the shoes at home, choose a pair, send the others back - online shopping is booming and with it returns. One in six packages ordered online is returned, and for clothing even one in two. Small parcel shops benefit from this, such as the Gärtner pet shop, which sometimes receives up to 100 packages a day. But he can't just be happy about it, especially when he receives packages that contain, for example, pet food that he himself has on the shelf and could sell directly. Instead, he waits for the Hermes parcel driver and is reassured by his second source of income, the parcel shop. A whole new industry has emerged to get the flood of packages under control. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find even more exciting documentaries and reports from us here: https://1.ard.de/Dokus_und_Reportagen... ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find even more exciting documentaries and reports from ARD here: https://1.ard.de/Alle_ARD_Dokus_und_R... ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find our documentaries and reports on YouTube for commenting here: https://1.ard.de/Dokus_und_Reportagen... ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????Subscribe to our channel here so you don't miss any information from Hesse: https://1.ard.de/Kanal_abonnieren?p=yt ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find more current content from Hessischer Rundfunk here: https://1.ard.de/hr_in_der_ARD_Mediat... ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find current information on events in Hesse here: https://1.ard.de/hessenschau_de?p=yt ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find current information about events in Germany here: https://1.ard.de/tagesschau_de?p=yt ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You don't want to miss anything? Follow our social media channels: hessenschau on Instagram: https://1.ard.de/hessenschau_Instagra... hrfernsehen on Instagram: https://1.ard.de/hrfernsehen_Instagra... hessenschau on Facebook: https://1.ard.de/hessenschau_facebook... hrfernsehen on Facebook: https://1.ard.de/hrfernsehen_facebook... ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find out more about rescuers in Hesse here: https://1.ard.de/Retter_und_Feuerwehr... ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ????You can find out more about the fire department in Hesse here: https://1.ard.de/Feuerwehr_YouTube?p=yt ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ #Documentary #Shopping #Online Image © picture alliance/Tom Weller/dpa

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