????Free video course “Sales in the New Reality” and 10 checklists as a gift: https://golitzyn.com/academy/ ????Free PDF book “90 answers to customer objections” https://golitzyn.com/90-otvetov/ ????About the business trainer: Vitaly Golitsyn is a business sales trainer with a geography of 70 cities in 17 countries. Clients: Mercedes Benz, Mitsubishi, Oriflame, Hilton, Barett, ROSENERGOATOM and others. ???? Online Sales Academy by Vitaly Golitsyn: http://free.golitzyn.com/academy ⚡️ Our services: Corporate sales training: https://golitzyn.com/biznes-trener Corporate online sales schools: https://golitzyn.com/online_school/ Development of sales scripts and scenarios: https://golitzyn.com/script_prodazh/ ???? Subscribe to our social networks. Networks: Instagram: / vitalygolitzyn Facebook: / vitalygolitzyn Vkontakte: https://vk.com/vitalygolitzyn Telegram: https://t.me/VitalyGolitzyn Website: https://golitzyn.com Objections like “I’m not interested”, “I don’t need anything”, “I don’t need anything”, “I’m not interested”, “I have everything”, etc. are some of the most “offensive” due to their categorical nature. Especially if the objection “I don’t need it” appears at the beginning of a conversation, when nothing much has been said. Working with objections like “no thanks”, “I don’t need anything”, “I don’t need anything” involves a combination of a good phrase and the right facial expressions. Anything from a smile to resentment will do, depending on the situation. The main thing is to “charge” the phrase with emotion, and then seize the initiative. Working with customer objections “We don’t need this”, “We have everything”, “We don’t need this”, “Not interested” arises at two stages of interaction. Either at the very beginning of contact with the client, or at the final stage of interaction. Let’s figure out how to work with this group of objections, depending on the stage at which you heard it. If you heard it at the initial stage of interaction, there are, as a rule, five main reasons for this. The first reason is “Trivial fear”. In one of the retail stores, I watched as consultants would follow a client who entered the store. They would follow him closely, and when he stopped near some product, they would pounce on him with the words “Can I help you?” or “Are you looking for something specifically?” I watched the reaction of these clients and saw how they would say in shock “We don’t need anything”, because they were afraid of the consultant. Reason number two is “Stereotype”. Indeed, there is a certain group of clients who are subject to impulse purchases and when they enter a store, they believe that if a consultant or sales manager approaches them, he will definitely try to sell them something. And when a salesperson or manager makes contact, the client will defend himself in every possible way. The next reason is “Not the right moment”. A person may simply be busy or irritated, and at that moment you are trying to make contact with him. If you call him on the phone, and he cannot talk to you, he may automatically tell you “I don’t need anything”, or “Don’t call me”. If he enters a store, and you try to make contact with him when he is irritated by something, he may also reject contact with you because he does not want to talk to you at the moment. The next reason is “We don’t need it”, “We are not interested, we don’t need it” - this is a mistake. The client is not the target people. For example: you call him and offer him website promotion, but the client does not have a website at all. Or the client entered the store, but entered the wrong door, and you approach and offer goods that he does not need at all. In this case, it is just a banal mistake. Naturally, the client will immediately fight you off in any way possible. The last reason is "Instructions". This reason is very common in the bitubi segment. When you call and try to get to the decision maker and the secretary simply has instructions not to provide his number and not to contact him under any conditions. Of course, if you call such a secretary, and he has instructions to reject your call, he will say "We don't need anything, "We are not interested." If you are engaged in sales, these objections do not always depend on your actions, and you will hear them from your clients in any case. And therefore, treat them completely calmly. How to deal with refusals? If you are engaged in sales, take calmly the fact that the client tells you: "I don't need this", "I am not interested in this." This is a completely normal situation. Your task is not to sell to every client, but to increase the conversion rate. #ObjectionNotInterested #ObjectionIsEverything #NothingIsNeeded #HowToDealWithRefusales #CustomerObjections #WeAreNotInterested #WeDon'tNeedAnything #Objections #OvercomingObjections #ObjectionsInMLM #VitalyGolitsyn #HowToDealWithObjections #ObjectionsInSales #WorkingWithObjections #Object