Friends, we are back with the 2nd episode of the 9th season of the show "Now I'm the Boss! The whole country", which covers many regions of our vast homeland, where you can meet the most unusual and creative concepts. Today we will move to the city of Lipetsk and reveal the secret: how to open your own business and make millions on coffee beans. Our big boss Sergey Buntsevich created a federal network of coffee shops and coffee bars Coffee way, which includes bakeries, a gastromarket, restaurants, roasting production. 70 cities, 230 coffee points and about 8 bakery brands - all this is the merit and hard work of the entrepreneur. The main mission of the Coffee way brand is to discover places of happiness along the way. So Sergey Buntsevich once believed in his dream and created a successful business. The small business side is represented by Alexander Pozdnyakov. In 2018, the man and his friend opened their first coffee shop in Lipetsk, and today their ambitions are to launch their own franchise. However, not everything is so simple — the project, unfortunately, only brings losses. For 3 days, the bosses will switch places and head each other's businesses. How can a budding entrepreneur avoid mistakes at the beginning of their journey? And what can be improved in an already successful business? Let's figure it out together with our heroes. Solution for cafes and restaurants https://s.sber.ru/J9X18p Franchise catalog https://s.sber.ru/qqnMZN Acquiring https://s.sber.ru/bfK50v 00:00 Who is involved in the coffee business in Lipetsk? 01:14 Getting to know Sergey Buntsevich, the founder of the federal chain of coffee shops and coffee bars Coffee way 01:58 Sergey Buntsevich on how to open a chain of coffee shops 03:15 Alexander Pozdnyakov talks about opening a small Buro 21 coffee shop in the region and accepts a challenge from Now I'm the Boss 06:30 Sergey Buntsevich becomes a boss at Buro 21 and meets the small business team 08:30 Alexander Pozdnyakov gets to know one of the Coffee way franchise coffee shops 10:42 Sergey gives advice on changing the concept of a coffee shop and conducts an audit of the kitchen 13:11 Alexander suggests changing the display case in a coffee shop 15:16 Sergey Buntsevich tastes the menu at the Buro 21 coffee shop 17:34 Alexander Pozdnyakov tastes the menu at the Coffee way coffee shop 19:54 How to analyze whether a business is successful, what indicators should you look at? 21:12 How to attract new customers to a coffee shop with low traffic? How to find your target audience? 23:09 Results of the first day at Coffee way 23:53 Results of the first day at Buro 21 25:04 Sergey Buntsevich and his team are introducing new tools to a regional coffee shop 26:38 Alexander Pozdnyakov visits the head office of Coffee way 28:03 Changing the business model of a regional coffee shop 29:52 How to become a partner in a franchise? 31:01 How to open a franchise from scratch and promote it? Sergey Buntsevich's experience. 32:58 Discussion of current tasks for the franchise network. 35:10 Results of the second day of working with new bosses 37:09 Updating the interior design of a small coffee shop 39:20 How to relieve work stress in a team? 42:34 How to simplify guest service? 44:52 What new improvement tools have been introduced into the work of coffee shops? #NowIamBoss #coffeehouses #friday #SmallBusiness #BigBusiness #sberbank #chernozemye #lipetsk #BusinessInTheRegion #entrepreneur #LocalCuisine #restaurateur #RestaurantBusiness #SmallBusiness