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This online seminar aims to provide knowledge, experience, and insight in preparing to face the new normal order in the provision of public services. Four speakers from experts and regional service providers will provide views, knowledge, and experience related to the provision of public services according to their fields of expertise. The experts who will be speakers are Senior Researcher of the Indonesian Institute of Sciences (LIPI) R. Siti Zuhro who will explain future public services in the new normal era. Continued with the presentation of public expectations for public services in the new normal life era by Apindo Executive Director Danang Girindrawardhana. The regional heads who participated as speakers were the Mayor of Surakarta FX Hadi Rudyatmo and the Regent of Banyuwangi Abdullah Azwar Anas. Both will explain the readiness of their respective regions to provide public services towards the new normal order. #KemenPANRB #PublicService #NewNormal #NewNormalOrder #Indonesia