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Hello everyone! ???? In this video we are going to delve into chapter 4.4 of the ISO 9001:2015 standard, which deals with the requirements of the Quality Management System (QMS). One of the key points of this chapter is the development of the process map, a fundamental tool to ensure the effectiveness of the QMS. ???? What is a process map? The process map is a graphical representation that allows us to visualize how the different processes of an organization interact with each other to meet quality requirements. In the context of ISO 9001, creating a well-structured process map is essential to identify critical points, improve efficiency and ensure consistency in management. A process map is not just a pretty diagram, it is the backbone of process management. It allows us to: Visualize how activities are interrelated. ???? Understand the impact of each process on the final product or service offered. ????️ Identify opportunities for improvement and add value at each stage. ???? In this video, I will explain how to build a process map step by step so that you can implement it effectively in your company, following the best practices of ISO 9001. ???? Steps to create a process map: Identify the key processes of your organization. Clearly define the inputs and outputs of each process. Establish the responsibilities and resources associated with each activity. Make sure to document the interrelationship between the processes. Evaluate how each process contributes to compliance with the requirements of the standard. If you find this content useful, don't forget to subscribe and activate notifications to receive more videos on the implementation and improvement of Quality Management Systems.