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In this first chapter of our course on nonconformity management, you will learn how to identify and address issues that impact quality and efficiency in your company. In this first chapter, we begin by defining two fundamental concepts: nonconformity and unwanted variability. A nonconformity is the failure to meet an established requirement, whether by standards, customer specifications, or internal processes, which can affect the final quality of the product or service. On the other hand, unwanted variability refers to unplanned deviations in processes, which can generate inconsistencies in results, negatively affecting efficiency and quality. Throughout this course, you will learn how to identify and manage these deviations to ensure continuous improvement and customer satisfaction. 🔓 Do you want to access the full course? It doesn't matter if you couldn't attend the live session, now you can access all the content and get your certificate upon completion! 👉 Get full access with a payment of $30.00 here: https://pay.hotmart.com/N96147714X Upon payment, you will have access to: ✔️ The full recording of the course through a private link on YouTube. ✔️ A certificate of completion. ✔️ Access to the slides and formats used during the course. Once payment is completed, we will send the information within a maximum of 24 hours (it may be much less time, depending on the time and day you request it). -------------------------------------------- Payment Instructions: 📝 Complete your information: Enter your full name and email address. 💳 Select the payment method: Credit card, debit card, or Cash Payment. 📩 Access to the recording: If your email is not Gmail or does not match your YouTube account, send us an email to [email protected] or to WhatsApp +51 936 368 120 to make sure we share the link with you.