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Usually, the ignorance of users is taken advantage of by many technicians with bad technical practices and to avoid that, we teach you some important details and where you could start ... You can use PassFab 4WinKey (https://bit.ly/3qYvfPL) to remove or reset the local and administrator password, delete or create a Windows account in minutes Batteries are also often damaged by use and abuse. USE: Natural use and useful life. Abuse: Constant charges and discharges, connecting the charger to the laptops and then to the power outlet ... In this last case, we will put it in a clarified topic in a video. First you must connect the charger to the power and then connect it to the laptop to avoid problems. Batteries usually last an average of 2 years currently, so if you have already passed 2 years, it is possible that at any time you will have to change it. When a battery is electronically damaged, it can generate various problems such as in the video, the damaged battery did not allow the equipment to turn on because it was shorted. If your laptop does not turn on, REMOVE the battery and turn it on with only the charger connected to the laptop... If the computer turns on without problems with only the charger, that means you will need to buy a new battery. If the computer still does not turn on, then you should rely on the technician since the problem could be related to electronic issues that require knowledge.