I have even WORKED for FREE because I DIDN'T know HOW TO CHARGE

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Dicas Flash - Cortes Engehall

Published on Oct 9, 2022
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Download the Meu Ajudante APP: https://engehall.com.br/meuajudante3 See how to become a professional, safe electrician capable of performing any service in the electrical field: https://eletr.co/cortes-engehall/?utm... ------ I once WORKED for FREE because I DIDN'T know how to CHARGE. I would go to customers' houses and not worry much, especially about the dirt I could cause. My post-work was horrible, because of the rush, I would just sweep the floor, especially when I worked alone, without a helper! But things changed from the day I hired Charles as my helper. He couldn't see dust anywhere, and working with him I started to rethink my concepts regarding cleaning the work! That's why in today's video, Charlão comes to give some tips that he always used on his projects and when he came to Engehall he ended up convincing us that this is a differentiator. Guys, cleaning is a differentiator for me, and I believe it is for many clients as well, so much so that I have hired other “professionals” because they did not have the care to clean the client’s house after completing the service. The house was left dirty, the client did not like it, and did not call again, it is that simple! I personally like to carry the following items in my tool bag: BRUSH (one thinner and one thicker, there are corners where the thick one does not fit) CLEANING CLOTHS And whenever there is a job with a large amount of dust, I take this beauty here (of course when my wife lets me use it, because it is not mine, it is hers). In addition to being a vacuum cleaner, it is also an electric broom, which can be disassembled, so you can use the broom, or you can use just the vacuum cleaner or the vacuum cleaner with the extension, which makes it easier to clean at height. For example, when we drill or saw the plaster, it always makes a huge mess. Here at the company, I had to make an adaptation to our test wall and right after I finished, there was plaster dust everywhere, on the panel, on the components, on the floor, etc. Using the vacuum cleaner, I left everything clean in a few seconds, much better than sweeping or wiping with a wet cloth, right? LOL. THE OTHER DAY I WAS CALLED to get an estimate to find a short circuit. It was the first time I had been to this client's house. When I got there, I saw everything was a mess. The painting I needed to look at was very dirty, everything was dusty. I immediately started to organize the mess before getting the estimate for the client. It was a quick process, I didn't even spend 2 minutes with the vacuum cleaner. But then the client saw me cleaning everything, and I think he liked it. I gave him a quote to solve the problem and he closed the deal with me. I did the job, I ended up gaining the client's trust, and I suggested that he change the outlets and renovate the panel, which was really old. He ended up agreeing to do everything, and I think that cleaning the building without charging anything helped him make the decision. I personally like to maintain a quality standard in my service provision, this ensures that the clients I acquire will return and increase the clientele. This tip from Charles may seem simple, but few people care, so cleaning the building can actually bring you more clients! According to Charles, he bought this vacuum cleaner online and it costs around 100 reais, so here's a suggestion for you guys to look into. And here's something I've always taken with me: "A satisfied client will recommend you to at least one other client, while an unsatisfied client will say bad things about you to at least 10 others." Let's create a new quality standard, that's how we differentiate ourselves from bad professionals.

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