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In this talk, Elgton Lucena shows how internet providers can combine human potential with artificial intelligence to improve their sales and service operations. He shares practical tips for using AI to automate processes, provide customer service, and pre-qualify leads, while the sales team focuses on more complex interactions. Discover the best practices for applying AI intelligently, combining it with the human touch to offer agile, efficient, and personalized service. Learn how to implement a hybrid sales model that takes advantage of technology and human interaction, increasing customer satisfaction and loyalty.