High-speed internet via fiber optic - that's what providers like Telekom and Vodafone promise. However, customers often wait years for the fiber optic expansion. Why? ----------- This video is an excerpt from the broadcast on May 7, 2024. Full Marktcheck episodes including subtitles in the media library: http://x.swr.de/s/13zv By the way: Since MARKTCHECK is part of SWR, you can download this video for free via WiFi and watch it offline on the go! ----------- FIBER OPTIC CONNECTION TELEKOM In October 2020, a homeowners association in Leonberg decided on a fiber optic connection with Deutsche Telekom. They have been waiting for years to get a fiber optic connection and high-speed internet. TROUBLE WITH TELEKOM Instead of construction work, one viewing appointment follows another - and this for months. Different Deutsche Telekom employees keep coming. On its homepage, Telekom keeps pushing the connection date further and further back. FIBER OPTIC EXPANSION: HOW IT WORKS During civil engineering work, the fiber optic cables are first laid from the network operator to the distribution box on the street. From there, the data still runs into the house via slower copper cable. Fiber optic can also be laid from the distribution box to the basement of a house. In multi-family houses, the cabling to the apartments is still pending. INCREASED CONSTRUCTION COSTS AND SHORTAGE OF SKILLED WORKERS There are a number of challenges for fiber optic expansion: Firstly, there is the shortage of skilled workers, but there is also a lack of construction capacity, and construction costs have risen enormously. All of this can delay the start of fiber optic expansion. Author: Stefanie Waldschmidt Image source: Picture alliance James Arthur Gekiere, AdobeStock Wayhome Studio ----------- ► • Talked into it and then regretted it? Fiber optic... ► • What's going wrong with the fiber optic expansion... ► • Identity theft through photos of the... ► • Cheap electricity contract suddenly canceled... ► • Trouble with the building society - how customers... ----------- ► More information about the program on our homepage: https://www.swrfernsehen.de/marktcheck/ ► More about Marktcheck on our Facebook page: / marktcheck ► You can subscribe to our channel here: http://x.swr.de/s/13x1 ► You can find more about our Ökocheckers on Instagram: / oekochecker ► Comments are welcome - but please observe the netiquette: https://www.swr.de/home/netiquette-10... ► Legal notice: https://www.swr.de/impressum/ #glasfaser #highspeedinternet #telekom