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We continue to publish films made by students of the NSU journalism department. What is it like to come every day to a place where terminally ill people live? How to communicate with those who know that they will soon leave for good? Is it possible to survive death with a cold heart? The hero of our video is Robert Prokopyev, the chief specialist in palliative care at the Novosibirsk Region Ministry of Health. He explains why palliative care departments are so important in Russia. Authors: 3rd-year students of the Humanitarian Institute Kira Akhremenko, Anna Kratova and Arina Sadykova.