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Erika went to a store on Rua Santa Ifigênia, known for its popular electronics stores in downtown São Paulo, and bought a console to give to her husband as a gift. The first time the product was used, the game console started to malfunction. The device took over 80 days to be repaired, which violates the Consumer Protection Code. Celso Russomanno was called and the atmosphere became tense when he entered the story. A man who was in the store threatened him, but did not intimidate him. See the confusion and the outcome of this case! Our Whatsapp: https://cidadealerta.r7.com/whatsapp Subscribe to the Cidade Alerta channel: http://r7.com/0Fhv Watch the full videos on PlayPlus: https://www.playplus.com Facebook: / cidadealertarecord Instagram: / cidadealerta Twitter: / cidadealerta Official website: https://recordtv.r7.com/cidade-alerta #CidadeAlerta #PatrulhadoConsumidor #CelsoRussomanno