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Those who are thinking about starting a career as an IT service provider, whether as an employee of a service provider company or as an entrepreneur, will face several barriers that need to be overcome in our Brazilian market, such as companies' resistance to investing in what needs to be invested. Here I will give practical tips on how to improve an environment using your clinical eye as a technician without necessarily generating extra costs and expenses for the company that will receive your service, which is an excellent way to prove your value!