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To successfully manage work, it is necessary, first of all, to listen carefully to professionals and provide a safe space for dialogue! With the pandemic, we realized how important moments of exchange, conversation and sharing of experiences are for the psychosocial comfort of workers. We need to maintain the richness of this learning! This is the theme of Class 10 of the Being a Manager course. If you are one of our students, the full class is available on the AVA (ava.conasems.org.br)