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For tenants, the utility bill is often difficult to understand. Is it really correct? Rights and obligations of tenants and landlords. Have you ever had problems with the utility bill? ---------- This video is an excerpt from the broadcast on September 26, 2023. Full Marktcheck episodes including subtitles in the media library: http://x.swr.de/s/13zv By the way: Since Marktcheck is part of SWR, you can download this video for free via WiFi and watch it offline on the go! ---------- LATE PAYMENTS FOR ADDITIONAL RENTAL COSTS: BILLS OFTEN WRONG? Thomas Krieger and his wife are supposed to pay over 900 euros in additional rental costs for two months. Their hot water consumption is said to have increased drastically. The two cannot explain the additional payment and are sure that a mistake has been made. How can they defend themselves? HEAT CONTRACTING: HIGHER COSTS FOR TENANTS? In another case, the landlord outsources the heating supply to a company - through so-called heat contracting. The next utility bills are a shock for the tenants. The landlord deducts an additional payment of over 200 euros from their account. They demand the additional payments back. But the landlord refuses. After all, a new heating system has been installed, so the tenants would have to pay the higher costs. Is the landlord right? The film gives tips on how to find errors in utility bills! Authors: Angelika Scheffler-Ronen, Judith Bühler Image source: Adobe Stock/Wayhome Studio An article on the topic can be found here: https://www.swrfernsehen.de/marktchec... ----------- ► • Tax return - where the catch-all... ► • Gas and electricity price cap 2023: What... ► • Termination, high advance payment, eviction... ► • Video ► • Video ----------- ► More information about the program on our homepage: https://www.swrfernsehen.de/marktchec... ► More about Marktcheck on our Facebook page: / marktcheck ► You can subscribe to our channel here: http://x.swr.de/s/13x1 ► You can find more about our eco-checkers on Instagram: / ► Comments are welcome - please observe the netiquette: https://www.swr.de/home/netiquette-10... ► Imprint: https://www.swr.de/impressum/ #nebenkosten #mietrecht #energiekosten