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Customer support x technology, CSTech channel. Following on from last time, we will be talking with Mr. Tanigai, CS manager at TENTIAL Co., Ltd., and Claude about how the latest AI features released by the company will impact contact centers. [Provided by] Karakuri Co., Ltd. https://karakuri.ai/ Q: What kind of company are you? A: We support improving customer experience through AI and hospitality. Q: What kind of services do you provide specifically? A: We provide customer support-specialized AI "KARAKURI".