In episode #37 of the ERP Summit Podcast, we welcome Ricardo Nunes, CEO of TRIYO Tecnologia, for a chat about entrepreneurship and market challenges. Don't miss valuable insights for entrepreneurship and growth in the consulting and technology sector. Watch the full episode! ????About Ricardo Nunes Ricardo Nunes began his career as an IT technician and, over the years, built a solid experience in ERP, especially at TOTVS, where he worked in the implementation and sales areas. In 2014, an unexpected change led him to found TRIYO, a consulting firm specialized in solutions aimed at business management. Since then, he has stood out in the technology market for his emphasis on solid partnerships, business ethics and the creation of a culture of excellence in service, helping the company become a reference in consulting services for companies in different sectors. Connect: https://br.linkedin.com/in/ricardo-n-... ????Follow ERP Summit on social media: /erp-summit/erpsummit ????Get your ticket for ERP Summit 2025: https://erpsummit.com.br/ 00:00: - 00:00:15: Presentation of the episode by Dama Roman and introduction by Marcelo Sinhorini (CEO of Grupo Portal ERP) and guest Ricardo Nunes, CEO of Trio. 00:00:28 - 00:00:42: Ricardo Nunes thanks for the opportunity and congratulates Marcelo Sinhorini for his work at Portal ERP. 00:00:45 - 00:01:11: Ricardo shares the beginning of his career as an IT technician and his entry into the software market, working with software for video stores and supermarkets. 00:02:26 - 00:03:43: Description of how video stores worked before streaming and the role of software in managing movies and customers, including details such as rewinding and returning tapes. 00:04:05 - 00:04:26: Marcos Alves, Ricardo's former manager, inspires him by saying that he hires based on personality and teaches technical skills. 00:06:09 - 00:07:20: Discussion about Telesp Celular and the importance of Microsiga (now TOTVS) at the time, which began to grow strongly in the market. 00:07:53 - 00:08:19: Ricardo explains that he did not plan on being an entrepreneur and that a layoff ended up being the push to open his own company. 00:12:05 - 00:14:06: Creation of Trio in partnership with Reinaldo Caldas, including the transition to entrepreneurship and the company's initial growth process. 00:18:01 - 00:18:10: Marcelo Jacó's influence on Ricardo, highlighting the importance of interpersonal relationships and positive energy in the work environment. 00:19:05 - 00:20:00: Expansion of Trio to serve the ERPs Proteus, RM and DataSul, and the creation of N4Link, a spin-off focused on integrations during the 2020 pandemic. 00:23:00 - 00:24:02: Ricardo shares a case study of integrating the Senior system with DocSign to automate contracting processes, which reduced execution time to a few seconds. 00:25:47 - 00:27:02: Ricardo offers tips for other consultancies, such as focusing on hiring based on personality, investing in apprentices and providing opportunities for talent at the beginning of their careers. 00:28:43 - 00:30:14: Ricardo explains how Trio teaches clients to hire ERP, making the service tangible and being agile in delivery, a lesson learned at the time of Microsiga. 00:38:57 - 00:40:00: Debate on the union between consultancies and the lack of collaboration in the ERP sector, highlighting how it would be beneficial for the market. 00:43:02 - 00:44:07: Discussion on price balance in consultancies and the need to maintain healthy margins for business sustainability. 00:45:10 - 00:46:10: Importance of investing in visibility and marketing for Trio, with the support of Portal ERP to strengthen the brand's presence in the market. #erpsummit #portalerp #consulting #trio #tots #inspiration #entrepreneurship #technology