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People have been waiting for hours in front of the Stuttgart immigration office, but also in front of other offices in the city. The reasons: staff shortages, bureaucracy, opaque laws. Many offices are overloaded, some have been closed for weeks. The employees are chronically overworked, the customers are angry, the bureaucracy is overwhelming. Now a so-called real-time traffic light, which makes the waiting times visible via an app, is supposed to ease the situation. ----- Here on ZDFheute Nachrichten you can find out what is happening in the world and what concerns us all: We provide insight into the world of news, explain the background and address social debates. Discuss with us in live streams and form your own opinion with the facts that we present to you. Subscribe to our channel so you don't miss anything. You can always stay up to date at http://www.ZDFheute.de/. #Citizens' Office #Germany #Country Mirror