Is it worth repairing if the glass ceramic hob no longer works? Or do you have to buy a new hob? Are recommendations from tradesmen reliable? ----------- This video is an excerpt from the broadcast on October 25, 2022. Full Marktcheck episodes including subtitles in the media library: http://x.swr.de/s/13zv By the way: Since Marktcheck is part of SWR, you can download this video for free via WiFi and watch it offline on the go! The film is a repeat of the WDR broadcast “Servicezeit” from February 1, 2022. ----------- A HOB IS BROKEN IN THE GLASS CERAMIC HOB Hob broken - throw it away and buy a new one, or repair it? How do customer services solve the problem? We do the test with a hidden camera. Felix Spörl has been cooking on his ceramic hob for over 10 years and has always been satisfied. Recently, however, one of the plates has been acting up and is not heating up. Is the hob junk, or can it still be repaired? STOVE IS 10 YEARS OLD – IS IT WORTH REPAIRING? For Walter Seinsche, our publicly appointed expert, this is not an uncommon problem: “In this fitted kitchen there is a built-in stove, consisting of an oven section and a control panel for a ceramic hob. The combination is around 10 years old and was in the upper price segment at the time. And we now have a fault with this ceramic hob, namely the small front left plate is defective. The heating coil is broken there.” That sounds like a total failure for a stove. Is it still worth repairing? “The customer service technician can of course say that due to the age of the built-in stove with the ceramic hob, it is not worth repairing,” says Walter Seinsche. "But if we now focus a little on sustainability, this repair would still be in proportion to the new price of the stove at a maximum of 280 euros." TRADEMEN'S CHECK WITH HIDDEN CAMERA Do specialist companies see it that way in view of the scarcity of raw materials and the question of sustainability? Or is it just about making quick money and selling at any price? We position our hidden cameras so that Walter Seinsche can keep an eye on the tradesmen on the monitor next door. Author: Annelie Moreira Image source: Colourbox ----------- ► Gas, electricity, induction - which stove is best for cooking? I Ökochecker SWR: • Gas, electricity, induction - which stove is best for cooking? I Ökochecker SWR: • Gas, electricity, induction - which stove is best for cooking? ► Roof check - how well do the tradesmen work? Marktcheck SWR: • Video ► Tradesmen put to the test: how well do the professionals work? Marktcheck SWR: • Video ► Botched work and high prices: what rights do I have if I have problems with tradesmen Marktcheck SWR: • Botched work and high prices: Which rights... ► Sample of tradesmen: Heating repair Marktcheck SWR: • Video ----------- ► More information about the show on our homepage: https://www.swrfernsehen.de/marktcheck/ ► More about Marktcheck on our Facebook page: / marktcheck ► You can subscribe to our channel here: http://x.swr.de/s/13x1 ► More about our Ökocheckers on Instagram: / oekochecker ► Comments are welcome - but please observe the netiquette: https://www.swr.de/home/netiquette-10... ► Legal notice: https://www.swr.de/impressum/ #Handwerker #Verstecktekamera #Test