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Helping others, getting involved in the community, making a difference locally - there are many reasons for volunteering. Despite this, many people give up again. Why? Many experience both joy and frustration. Insults and aggression, but also a lack of support, make some volunteer work more difficult. You can find more ZDF.reportages here: https://kurz.zdf.de/bv0TE/ And an important request to you, dear community: The protagonists in our ZDF.reportages are almost exclusively private individuals who trust us to give us personal insights into their lives. They are not public figures, not media professionals. Therefore, constructive discussions about the topic of the report are expressly welcome. Personal attacks or derogatory comments about the appearance, gender, origin or other private characteristics of the people shown will not be tolerated and will be consistently deleted. Thank you for your understanding! ----- Here on ZDFheute Nachrichten you can find out what is happening in the world and what concerns us all: We provide insight into the world of news, explain the background and address social debates. Discuss with us in live streams and form your own opinion based on the facts we present to you. Subscribe to our channel so you don't miss anything. You can always stay up to date at https://www.zdf.de/nachrichten. #Reportage #Fire Department #Volunteering